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Thank You.

We greatly appreciate that you're interested in writing about TalkToTheManager. Your readers will find our service very interesting. "You can text the manager? What?"


Download Press Kit

   talktothemanager-press-kit.zip


To Schedule an Interview or for Further Inquiries

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Logos

Logo, Full-Color

TalkToTheManager Logo, Full Color

Logo, Black

TalkToTheManager Logo, Black


Videos

How TalkToTheManager Works

Embed options at Vimeo: https://vimeo.com/talktothemanager/how-it-works


Sharing Customer Comments on Social Media

Embed options at Vimeo: https://vimeo.com/talktothemanager/social-sharing


Images

A TalkToTheManager table tent at a restaurant.

A TalkToTheManager table tent at a restaurant.


Customer texting a TalkToTheManager phone number.

Customer texting a TalkToTheManager phone number.


Screenshots

Conversation between a customer and management

Conversation between a customer and management


MMS support (pictures and video)

MMS support (pictures and video)


Sharing customer comments on social media

Sharing customer comments on social media


Product Benefits

  • Retain customers - Don't lose another customer. Give them a way to reach out.
  • Intercept complaints - Fix issues immediately in private, instead of in public on a reviews site.
  • Save money - Discover operational, service, product, and facility issues you never expected.
  • Improve your ratings - Fix issues while the customer is still at your business. Over time you'll have fewer negative reviews.
  • Show customers you care - You'll be admired, and different from your competition.

Interesting Tidbits

  • Over 75% of customer comments received through TalkToTheManager are positive.
  • A Harvard Business School study found that a one-star increase in Yelp rating leads to a 5-9 percent increase in revenue.
  • Managers can respond to customers by text or email.
  • Customers and managers won't see each other's phone numbers. It's anonymous both ways.
  • TalkToTheManager isn't just for restaurants. There are many different types of businesses having success with the service.

Features

View the full list of features here.


Case Studies

Torchy's Tacos

Torchy's Tacos (60 locations in 3 states)

Laurenzo's El Tiempo Cantina

Laurenzo's El Tiempo Cantina (11 locations, customer since 2012)