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Anonymous Customer Feedback by Text Message

(and you can reply immediately)

Address customer complaints now and keep customers coming back.

We provide a phone number to display at your business. Customers text the number. Management receives by text or email and can reply to customers, all anonymously.

Replace your comment cards with our real-time alternative.

In less than 5 minutes you can start getting honest, immediate feedback from your customers.

How It Works

 

We provide a dedicated phone number for you to display at your business.

 

Customers text their comments to the phone number. You won't see their number.

 

We forward the comments to management by text message or email.

 

Management can reply to the customer immediately. Customers won't see manager phone numbers.

Benefits

Uncover hidden issues and reply in real-time.

Retain customers you would have lost and show customers you care.

Improve online ratings by preventing negative reviews.

Save money by discovering improvements to operations.

Discover what your customers really think.

Track which locations are providing the best service.

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Success Stories

It was really a game-changer for us. With this service, we have a very low rate of unsatisfied guests.

Brittany Platt Director of Marketing Torchy's Tacos (38 locations in 3 states)

The customers love it. They absolutely adore it. It's very powerful. It's a must-have tool for every restaurant owner to run their restaurant in a proactive way.

Roland Laurenzo President Laurenzo's El Tiempo Cantina (11 locations, customer since 2012)

Pricing

Starter

$29
per location / month

Plus

$69
per location / month

Pro

$199
per location / month


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The first month is FREE.
Then only $29 per month per location.

No contracts.  No setup fees.  Cancel at any time.

Have questions? We're here to help.