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Get Anonymous Customer Feedback by Text Message

(and you can reply immediately)

Address customer complaints now and keep customers coming back.

We provide a phone number to display at your business. Customers text the number. Management receives and can reply to customer texts, all anonymously.

Replace your comment cards with our real-time alternative.

In less than 5 minutes you can start getting honest, immediate feedback from your customers.

Join These Customers

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How It Works

 

We provide a dedicated phone number for you to display at your business.

 

Customers text their comments to the phone number. You won't see their number.

 

We forward the comments to management by text message or email.

 

Management can reply to the customer immediately. Customers won't see manager phone numbers.

Benefits

Uncover hidden issues and reply in real-time.

Retain customers you would have lost and show customers you care.

Improve online ratings by preventing negative reviews.

Save money by discovering improvements to operations.

Discover what your customers really think.

Track which locations are providing the best service.

Success Stories

It was really a game-changer for us. With this service, we have a very low rate of unsatisfied guests.

Brittany Platt Director of Marketing Torchy's Tacos (35 locations across Texas)

The customers love it. They absolutely adore it. They think it's great and they think we're smart for using it. It works.

Roland Laurenzo President Laurenzo's El Tiempo Cantina (8 locations, customer since 2012)

Pricing

$29 per month, per location (phone number)

(per business location)

Pricing is in US Dollars. We are located in the United States, but have customers in Canada, too.

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  • No contracts.
  • Pay month to month.
  • Cancel anytime.

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First month FREE.
Then only $29 per month per location.

No contracts.  No setup fees.  Cancel at any time.