Features & Benefits
Don't lose another customer. Give them a way to reach out.
Fix issues immediately so complaints don't end up on Yelp or TripAdvisor.
Discover operational, service, product, and facility issues you never expected.
Create positive buzz
Your business will be special by offering such a customer-centric (and awesome) service.
Improve your ratings
Fix issues while the customer is still there (before they become bad reviews).
Show customers you care
You'll be admired, and different from your competition.
|No software integration.|
|No apps to install.|
|No smartphones required.|
|No setup fees.|
|Your customers can use it immediately.|
For your Business
|Get a phone number in your area code|
|Professional signage - ready to order|
|Professional signage - free to download and ready to print|
|Simple monthly billing|
|Add additional locations (numbers) easily|
|Add additional managers to receive messages|
|Social sharing of customer messages on Facebook & Twitter|
|Phone number widget for your website. See an example.|
|Testimonial widget - feature positive customer messages. See an example.|
|Receive customer comments by text|
|Receive customer comments by email|
|Respond to customers by text|
|Respond to customers by email|
|Respond to customers from the web site|
|Optional daily email summary of conversations|
|Simple & informative analytics|
|Customer and manager numbers are hidden|
|Canned responses - saves you from typing on your phone|
|Customer conversations are stored and viewable|
|Long SMS message support - up to 1,600 characters|
|MMS support - photos & video|
|Messages are private|
|Profanity is censored by default|
|Customers can opt-out any time|
By Sending Texts, You Can:
|Put messages on hold|
|Block annoying people|
|Put messages on hold for your location|
|Put messages on hold for yourself|
|Broadcast a message to all managers at a location|
Why Text Messaging?
Only 43% of US mobile subscribers have a smartphone, but all cell phones can send and receive text messages (no need for an app).
Is your business in Canada? Our service works there too!