SMS Customer Feedback
We are TalkToTheManager, a simple yet effective customer service tool that allows you to have anonymous, 2-way conversations with your customers by text message.
You want feedback, and your customers want convenience. Let them text you. They're on their phones anyway. And with our service, both you and your customer's phone numbers remain anonymous.
See how it works (2 minute video):
How It Works
We provide a dedicated phone number for you to display at your business.
Customers text their comments to the phone number. You won't see their number.
We forward the comments to management by text message or email.
Management can reply to the customer immediately. Customers won't see manager phone numbers.
Benefits
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Uncover hidden issues and reply in real-time. |
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Retain customers you would have lost and show customers you care. |
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Save money by discovering improvements to operations. |
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Discover what your customers really think. |
Success Stories
It was really a game-changer for us. With this service, we have a very low rate of unsatisfied guests.
Brittany Platt Director of Marketing Torchy's Tacos (60 locations in 3 states)
The customers love it. They absolutely adore it. It's very powerful. It's a must-have tool for every restaurant owner to run their restaurant in a proactive way.
Roland Laurenzo President Laurenzo's El Tiempo Cantina (11 locations, customer since 2012)
The first month is FREE.
Then only $29 per month per location.
No contracts. No setup fees. Cancel online anytime.
Have questions? We're here to help.
