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talktothemanager

A 54-post collection

Page 1 of 6 Older Posts  

New Feature: Customer Notes

Was customer #43 the gentleman who ended up buying a round of drinks for the back of house crew? I don't remember because he texted so...

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Author image John Washam on improvements, features, talktothemanager 08 September 2016 Comments

We've Added Maximum Security Measures

Since our business deals with not just restaurant customer feedback, but also feedback for medical clinics, dentist offices, banks, and other businesses where highly sensitive information...

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Author image John Washam on talktothemanager, improvements, security 23 August 2016 Comments

We Received a Random Comment Card from 2,000 Miles Away

TalkToTheManager is a customer feedback service, and we deal with routing customer comments to management all day (and all night) long. But we do it digitally....

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Author image Jamila Thompson on comment cards, customer service, customer feedback, talktothemanager 09 July 2016 Comments

How to Buy Extra Text Message Survey Texts

You spoke, we listened! With many of our customers upgrading to use Text Message Surveys, we were hearing concerns about running out of survey texts. This...

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Author image Olivia Bachman on surveys, text message surveys, talktothemanager, improvements 07 July 2016 Comments

Using TalkToTheManager to Receive Customer Feedback on Your iPad

We get quite a few support calls asking how to use TalkToTheManager with the iPad or other tablet. The good news is you can view customer...

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Author image John Washam on talktothemanager, customer feedback, ipad 23 June 2016 Comments

How to Get Anonymous Customer Feedback By Text Message

We know comment cards have their problems. So we made something better. Our service allows your customers to text your business anonymously. When you sign up...

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Author image Olivia Bachman on talktothemanager, sms, customer feedback 14 April 2016 Comments

New Features & Upgrades at TalkToTheManager

Spring has sprung, and so have the features! We've been hard at work all through last year and through the frigid winter to bring you new...

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Author image John Washam on talktothemanager, announcement, features, improvements 11 April 2016 Comments

How to Upgrade Your TalkToTheManager Account

TalkToTheManager now has 3 pricing tiers. After 4 years with only a $29 pricing plan, it was about time we expanded! Upgrade today to take advantage...

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Author image John Washam on talktothemanager, upgrades 08 April 2016 Comments

TalkToTheManager Adds Advanced Performance Analytics

The analytics service we're announcing today has been in progress for a very, very long time. We're so proud of this product. Hundreds of hours of...

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Author image John Washam on talktothemanager, announcement, analytics 08 April 2016 Comments

New Feature: Reports Permissions

In the past, users assigned to locations to receive/reply to customer messages could view reports for those locations. Sometimes this was appropriate, and sometimes not....

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Author image John Washam on talktothemanager, improvements, announcement 07 April 2016 Comments
Page 1 of 6 Older Posts  
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