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Running time: 23 minutes, 12 seconds

With our Text Message Voting, we help you get actionable answers from your audience via text message on mobile devices and collect on-the-go feedback. We'll explain how to set up and conduct text message surveys with our easy-to-use software.

Try Surveys for FREE

Free 30-day trial.
Surveys start at only $69 per month.

How it Works

1. Create the survey

Create the survey, including a keyword. We have 5 question types: multiple choice, essay, number range, true/false, and yes/no.

Create the survey, including a keyword. We have 5 question types: multiple choice, 
                essay, number range, true/false, and yes/no.

2. Promote the survey

Promote the survey to your customers by posting your TalkToTheManager number and the survey keyword. It's as easy as that.

Promote the survey to your customers by posting your TalkToTheManager number and the survey keyword.

3. Customers text to start

Customers simply text the keyword to the number to start the survey. At the end they get a message you can customize, such as providing a reward.

View of customer taking an SMS (text message) survey


Question Types

Multiple Choice

Text message survey question type: multiple choice

Number Range

Text message survey question type: number range

This is a great option for ratings.
Example: scale from 1-5



True/False

Text message survey question type: true/false





Essay

Text message survey question type: essay

This allows survey participants to answer open-ended questions.

Yes/No

Text message survey question type: yes/no


Straightforward Survey Results


We make it easy to analyze the results of your surveys to ensure you get the most from your customer interactions.


Click for a full, zoomed view.

We make it easy to analyze the results of your surveys to ensure you get the most from your customer interactions.

Click for a full, zoomed view.

Individual responses

Not only can you view each participant's individual responses, you can even click the customer number and send a message (anonymously) to the customer, just as if they had initially texted your TalkToTheManager number to provide feedback.

You can also export all individual responses as a CSV file.

Not only can you view each participant's individual responses, you can even click the customer number and send a message (anonymously) to the customer.


Try a Text Message Survey

Text "example" to (425) 321-0314

Free 30-day trial.
Surveys start at only $69 per month.

No contracts. No setup fees. Cancel at any time.

Have questions? We're here to help.

Need Surveys for an Event?

You can sign up for our service, use it for the event and then cancel once it's over.

There's no contract. Cancel any time.

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Success Stories

It was really a game-changer for us. With this service, we have a very low rate of unsatisfied guests.

Brittany Platt Director of Marketing Torchy's Tacos (38 locations in 3 states)

The customers love it. They absolutely adore it. It's very powerful. It's a must-have tool for every restaurant owner to run their restaurant in a proactive way.

Roland Laurenzo President Laurenzo's El Tiempo Cantina (11 locations, customer since 2012)

Featured In These Fine Publications

And many more...

Free 30-day trial.
Surveys start at only $69 per month.

No contracts. No setup fees. Cancel at any time.

Have questions? We're here to help.

Need Surveys for an Event?

You can sign up for our service, use it for the event and then cancel once it's over.

There's no contract. Cancel any time.