How it Works

First of all - it's NOT an app.
  1. Step 1
    Sign up for our service and we instantly provide a dedicated phone number to display at your business.
  2. Step 2
    Display the number at your business, encouraging users to text their comments - anonymously.
  3. Step 3
    Customers text their comments to the number as easily as texting a friend.
  4. Step 4
    Managers on duty receive the message on their phones by text or email. Managers don’t see the customer's phone number.
  5. Step 5
    Managers can respond by text immediately while the customer is still on premises, resolving issues or receiving praise for a great experience.
  6. Step 6
    Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand.
Table tent on table
Customer texting their comments
Management responses on cell phone

How it Works - Talk to the Manager

Sign-up is easy
  • Sign up in just 2 minutes
  • We provide a phone number in your chosen area code.
  • Customizable auto-reply (customers receive it after their first text)
  • Add more business locations to your account easily (after sign-up)

Signage for your business
  • Free, downloadable, print-ready PDFs to get you started.
  • Professionally printed table tents for purchase.
  • Or make your own with your own custom branding.

Anonymous Conversations
Customers can text your Talk to the Manager from any cell phone.

Customers get your autoreply.

Customers just text your Talk to the Manager number from any cell phone. They get your auto-reply which is customizable for your business.

You can respond with just a text.

When needed, you can respond to customers with a simple text message. On your own time. No smartphone required.

  • Receive messages by text message, email, or both.
  • Respond to customer texts right from your cell phone.
  • Use any cell phone that can send and receive text messages.
  • All managers stay in the loop and see when you've responded.
  • Respond by text message, email, or from your private dashboard.
  • No phone numbers are revealed.
  • Easily put messages on hold with a single text message.

Easy analytics
  • Easy to understand and simple to use
  • Messages are displayed as positive or negative.
  • View messages by day of the month, and hour of the day.
  • Go back in your message history to see trends over time.

share customer testimonials
  • Over 75% of customer messages are positive.
  • Share customer messages on Facebook and Twitter.
  • You choose what to make public.

We'll help you out
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Quick Tips

Every time you sign into your dashboard there’s a quick tip waiting for you.

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Best Practices

We're always talking to our customers so we can share success stories with you.

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We're always on the hunt for the latest trends so you don’t have to be.

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Better Services

We're always improving the service and making it more convenient.

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only $29 a month per location
No Payment for the First Month

(regularly $29/month)

Start My Free Trial

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