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John Washam's Picture

John Washam

In love with restaurants, food, and customer service. I enjoy making espresso-based drinks. We launched TalkToTheManager in March of 2012 to help you improve your relationship with customers.

https://talktothemanager.com 157 posts
  Newer Posts Page 3 of 16 Older Posts  

How to Upgrade Your TalkToTheManager Account

TalkToTheManager now has 3 pricing tiers. After 4 years with only a $29 pricing plan, it was about time we expanded! Upgrade today to take advantage...

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Author image John Washam on talktothemanager, upgrades 08 April 2016 Comments

TalkToTheManager Adds Advanced Performance Analytics

The analytics service we're announcing today has been in progress for a very, very long time. We're so proud of this product. Hundreds of hours of...

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Author image John Washam on talktothemanager, announcement, analytics 08 April 2016 Comments

New Feature: Reports Permissions

In the past, users assigned to locations to receive/reply to customer messages could view reports for those locations. Sometimes this was appropriate, and sometimes not....

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Author image John Washam on talktothemanager, improvements, announcement 07 April 2016 Comments

New Feature: Billing Permissions

Since the day we launched back in 2012, account admins have been the only personnel that could view or update billing information. We learned from our...

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Author image John Washam on talktothemanager, features, improvements, announcement 07 April 2016 Comments

TalkToTheManager Now Offering Text Message Surveys

Our customers have asked for text message surveys for years, and, honestly, it wasn't something we felt was right to build, because there are many text...

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Author image John Washam on talktothemanager, sms, surveys, sms surveys, announcement 07 April 2016 Comments

Why Businesses Use TalkToTheManager

Businesses like yours use TalkToTheManager to get real-time customer feedback, and to respond to customers and fix issues privately. But what are businesses hoping to get...

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Author image John Washam on talktothemanager, customer satisfaction 06 April 2016 Comments

Tips for Getting More Client Engagement Using TalkToTheManager at Your Medical Office

Once you've signed up with TalkToTheManager, you'll want to make sure you are doing everything you can to get clients to engage in this anonymous feedback...

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Author image John Washam on talktothemanager, signage, customer engagement 14 March 2016 Comments

The Digital Suggestion Box for Your Office

We've been serving business customers for almost 4 years. Most of our customers are getting anonymous comments from their customers, but you can use the same...

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Author image John Washam on comments, office, suggestions 16 February 2016 Comments

New Feature: On-Demand Message Export and Weekly Export Service

We've been doing custom weekly exports for a number of customers for quite a while. Now you can get a regular export of your customer messages...

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Author image John Washam on talktothemanager, data, export 16 February 2016 Comments

Love the TalkToTheManager Logo? Stickers are Now Available

These stickers have been hard to come by in the past, but now you can buy one anytime! Buy a TalkToTheManager sticker on Stickermule. We love...

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Author image John Washam on talktothemanager, logo 04 November 2015 Comments
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