Skip to main content

Why Businesses Use TalkToTheManager

Businesses like yours use TalkToTheManager to get real-time customer feedback, and to respond to customers and fix issues privately.

But what are businesses hoping to get from using our service? We asked them, and here are the results.

Why businesses use TalkToTheManager - pie chart

For a larger view, click here.

  • 19.73 % - Quick, real-time customer feedback
  • 14.98 % - To make improvements based on customer feedback
  • 13.84 % - Perfect/improve our customer service
  • 9.51 % - Keep customers happy / customer satisfaction
  • 8.84 % - To create excellent experiences
  • 7.73 % - Better communication with customers
  • 7.43 % - Handle issues privately to avoid public negative reviews online
  • 5.81 % - Convenient feedback mechanism for my customers
  • 4.85 % - More customer feedback
  • 3.41 % - Customer loyalty
  • 2.65 % - Understand my customers
  • 1.21 % - Improve customer relationship

Customer using TalkToTheManager

Handle Complaints Privately, in Real-Time

Get Anonymous Customer Feedback by Text Message

Our service allows your customers to send you anonymous feedback by text message, but you can still text them back and resolve problems before the customer leaves. It's completely private.

First month FREE. Then only $29 per month per location.
No contracts. No setup fees. Cancel online anytime.

comments powered by Disqus
gb-193-8c