5 Tips for Improving Patient Reviews
At the 12th Annual Spine, Orthopedic and Pain Management-Driven Conference in Chicago on June 13, Beth Berger, national director of the healthcare practice at Arthur J....
Read more »New Feature: Message Notifications
Thank you to our customers for great feedback. It always leads to new features and moving our service to the next level. We have many customers...
Read more »New Feature: After-Hours Autoreply
We love to take customer feedback and turn it into features. That's when you know you're providing what customers want. Especially when the feature helps us,...
Read more »New Feature: Canned Responses to Save Time
When you're using TalkToTheManager every day, you tend to text the same sentences quite a bit: "Thank you for letting us know. We'll take care of...
Read more »Customer Engagement on Social Media [Infographic]
Our friends over at Sprout Social passed along this infographic showing customer engagement on social media by industry, and the response times and where customer engagement...
Read more »The 6 Rules of Restaurant Photo Etiquette
Most folks that have a camera phone have done it, including me. A gorgeous plate has been laid in front of you, and the food almost...
Read more »TalkToTheManager Says "Aloha" to Hawaii
After a long wait and many requests from potential customers, we're pleased to announce that we can now provide phone numbers in the 808 area code....
Read more »The Story of the Brown M&Ms
You may have heard the story of some high-maintenance entertainers that have very particular tastes when it comes to what they require when they tour or...
Read more »How Doctor Reviews Differ from Restaurant Reviews
Small business owners (including doctors) have strong linkages between their personal identity and the business' identity, but doctors often take negative patient reviews even more personally...
Read more »Technology and Your Restaurant - A Keynote by Chef Robert Irvine
The Foodservice Technology Conference and Showcase - aka FSTEC. Chef Robert Irvine, host of Dinner Impossible and famous restaurateur was the keynote speaker this morning, opening...
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