New Feature: Nightly Message Summary Email
Due to popular demand, we've added a great new feature! Every morning you can now wake up to an email listing all of the messages you've...
Read more »New Feature: Respond to Customers by Email
For the last 2 years, you've been able to respond to customers' anonymous text messages by sending a text. You've also been able to receive customer...
Read more »Google to Shut Down TalkBin, Recommends TalkToTheManager to Customers
A few months ago, we got word that Google would be shutting down TalkBin, a customer feedback service similar to ours. TalkBin customers started migrating to...
Read more »5 Tips for Improving Patient Reviews
At the 12th Annual Spine, Orthopedic and Pain Management-Driven Conference in Chicago on June 13, Beth Berger, national director of the healthcare practice at Arthur J....
Read more »New Feature: Message Notifications
Thank you to our customers for great feedback. It always leads to new features and moving our service to the next level. We have many customers...
Read more »New Feature: After-Hours Autoreply
We love to take customer feedback and turn it into features. That's when you know you're providing what customers want. Especially when the feature helps us,...
Read more »New Feature: Canned Responses to Save Time
When you're using TalkToTheManager every day, you tend to text the same sentences quite a bit: "Thank you for letting us know. We'll take care of...
Read more »Customer Engagement on Social Media [Infographic]
Our friends over at Sprout Social passed along this infographic showing customer engagement on social media by industry, and the response times and where customer engagement...
Read more »The 6 Rules of Restaurant Photo Etiquette
Most folks that have a camera phone have done it, including me. A gorgeous plate has been laid in front of you, and the food almost...
Read more »TalkToTheManager Says "Aloha" to Hawaii
After a long wait and many requests from potential customers, we're pleased to announce that we can now provide phone numbers in the 808 area code....
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