New Feature: Customer Notes
Was customer #43 the gentleman who ended up buying a round of drinks for the back of house crew? I don't remember because he texted so...
Read more »We've Added Maximum Security Measures
Since our business deals with not just restaurant customer feedback, but also feedback for medical clinics, dentist offices, banks, and other businesses where highly sensitive information...
Read more »How to Buy Extra Text Message Survey Texts
You spoke, we listened! With many of our customers upgrading to use Text Message Surveys, we were hearing concerns about running out of survey texts. This...
Read more »New Features & Upgrades at TalkToTheManager
Spring has sprung, and so have the features! We've been hard at work all through last year and through the frigid winter to bring you new...
Read more »New Feature: Reports Permissions
In the past, users assigned to locations to receive/reply to customer messages could view reports for those locations. Sometimes this was appropriate, and sometimes not....
Read more »New Feature: Billing Permissions
Since the day we launched back in 2012, account admins have been the only personnel that could view or update billing information. We learned from our...
Read more »More Improvements to the Dashboard
The improvements just keep coming. Back in December, we rolled out some great improvements, especially for customers with multiple locations. Now we've further improved the service...
Read more »New Dashboard Improvements
Just in time for the holidays, we bring you a new and improved dashboard experience. The new dashboard has been reworked to work with how you...
Read more »Improved Account Management
We recently made great improvements to help you simplify account management at TalkToTheManager. There are three aspects of your account that we've simplified: locations managers manager...
Read more »New Feature: Support for Long Text Messages!
This has been a long time coming. We've changed the messaging system to allow you to receive long text messages from customers, as well as the...
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