Restaurant Owners Win with Real-Time Customer Feedback
When you went to a restaurant in the old days, you knew the owner by name, and if something wasn't right with your meal, you could...
Read more »3 Tips to Better Feedback
These are simple because simplicity is key. For instance, making sure your wait staff introduces themselves can increase their tips by over 8%. How hard is...
Read more »Chef John Howie Responds to Yelp Reviews on YouTube
In the last year, there have been numerous bad examples of chefs responding with anger to Yelp reviews. But Seattle-area chef John Howie takes a positive...
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