What Businesses Need to Know About Yelp to Get That One Extra Star
It's no secret that online reviews are effecting businesses deeply. And it's no longer surprising after hearing for the last few years that the vast majority...
Read more »TalkToTheManager Featured in CBC Spark Podcast
On Friday, our interview with CBC contributor JP Davidson was featured in the weekly CBC Spark podcast. The interview was a segment about TalkToTheManager and the...
Read more »Bing Local Search Now Featuring Yelp Ratings
On the heels of the bad news that the next version of the iPhone OS (iOS 6) will have Siri showing Yelp ratings for local restaurant...
Read more »How the Next iPhone Will Impact Small Businesses
Apple's WWDC (Worldwide Developers Conference) on Monday announced changes to the iPhone and iPad operating system (iOS 6) that will impact businesses later this year, once...
Read more »Devious Customers Using Yelp to Extort Restaurants
Restaurant owner Sonny Mayugba was given an offer he almost could not refuse two weeks ago. Not by a local gangster, but by a user of...
Read more »One Sandwich Shop's Comeback to Yelper
Posted to Pinterest by Ash Huang via Sha Hwang "This is my new favourite way of dealing with negative feedback" / Sandwich shop in the East Village...
Read more »Digital Civil Rights Group Stands with Yelp in Lawsuit
The Electronic Frontier Foundation is urging a federal appeals court to block an attempt by disgruntled businesses to hold online forums, including Yelp, responsible for customer's...
Read more »Businesses Urge Customers to Remove Bad Reviews
Businesses, in an attempt to improve their overall image, are contacting customers that leave negative reviews on Yelp and urging them to remove the offending review....
Read more »Businesses Seek To Revive Lawsuit Against Yelp
A group of business owners are asking an appellate court to revive their "extortion" lawsuit against Yelp. They alleged in a case dating to 2010 that...
Read more »Using Groupon Deals? Your Yelp Rating May Suffer
If your business has jumped on to the Groupon train, you probably have already seen issues arising with customers. Usually these involve misunderstandings such as the...
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