We received word today from Mellissa Wood that the producers of Billion Dollar Bully, a Yelp-focused documentary, are seeking business owners willing to help the documentary...
Read more »Small business owners (including doctors) have strong linkages between their personal identity and the business' identity, but doctors often take negative patient reviews even more personally...
Read more »We've showcased dramatic Yelp review readings before. Hilarious! At the Aspen Food & Wine Classic, Eater took the Yelp dramatic readings one step further by asking...
Read more »As a follow-up to this story about devious customers extorting restaurants for gift certificates and other compensation for not posting a negative review online, we bring...
Read more »Restaurants and hotels aren't the only categories of service business that are vulnerable to online reviews. Healthcare providers also are wary of reviews appearing on medical...
Read more »The Electronic Frontier Foundation is urging a federal appeals court to block an attempt by disgruntled businesses to hold online forums, including Yelp, responsible for customer's...
Read more »Yahoo! Small Business has launched a free new tool to help businesses monitor their online reputation, improve search engine listings, analyze site traffic, and track SEO...
Read more »Recently launched Sacramento startup MamaAlwaysSays is a positive alternative to Yelp. This family-founded startup is comprised of: mom Deanna Stevenson, a charter high school counselor; son...
Read more »Businesses, in an attempt to improve their overall image, are contacting customers that leave negative reviews on Yelp and urging them to remove the offending review....
Read more »You may have heard of Angie's List on the radio or in TV commercials. Angie's List is an online service where customers can read reviews of...
Read more »
