Advice from the Yelp Elite on How to Avoid Negative Reviews
Many business owners that are aware of Yelp and follow their ratings also know of the Yelp Elite. Elite status is attained after a significant contribution...
Read more »A Complaint is an Invitation to be Awesome
We tend to react negatively to customer complaints. Business owners like you are doing your best to deliver quality under great pressure, both internally from challenges...
Read more »Chef John Howie Responds to Yelp Reviews on YouTube
In the last year, there have been numerous bad examples of chefs responding with anger to Yelp reviews. But Seattle-area chef John Howie takes a positive...
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