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comment cards

A 13-post collection

  Newer Posts Page 2 of 2

4 Reasons Why Online Reviews Are the New Comment Cards

1. Both are after the fact You don't give out comment cards during someone's meal, you give it to them with their check. The same is...

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Author image Jeremy Luby on comment cards, customer relations, feedback, online reviews 25 March 2013 Comments

How Comment Cards Mislead You

Comment cards have multiple problems, but one that dawned on me recently is that most customers will not go through the trouble of filling out a...

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Author image John Washam on comment cards, customer behavior, feedback 06 February 2013 Comments

5 Big Problems with Comment Cards

Comment cards are a common tool for getting customers to tell you what's on their mind, but they're far from perfect. There are a few ways...

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Author image John Washam on comment cards, customer relations, service 18 March 2012 Comments
  Newer Posts Page 2 of 2
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