Yesterday, just 4 days after the anti-yelp documentary "Billion Dollar Bully" launched its funding campaign on Kickstarter, Yelp has already released a statement about the makers...
Read more »Thanx, which helps merchants identify, engage, and retain their best customers, today published "6 Critical Stats for Customer Loyalty," a 2014 retail and restaurant study highlighting...
Read more »We've all heard stories of star ratings taking a nosedive after a restaurateur declined advertising or other services offered by Yelp salespeople. And you always weren't...
Read more »You've seen videos of dramatic readings of Yelp reviews, and even well-known chefs reading and responding to their own reviews, but it really hits home when...
Read more »Just in time for the holidays, we bring you a new and improved dashboard experience. The new dashboard has been reworked to work with how you...
Read more »We recently made great improvements to help you simplify account management at TalkToTheManager. There are three aspects of your account that we've simplified: locations managers manager...
Read more »This has been a long time coming. We've changed the messaging system to allow you to receive long text messages from customers, as well as the...
Read more »Due to popular demand, we've added a great new feature! Every morning you can now wake up to an email listing all of the messages you've...
Read more »For the last 2 years, you've been able to respond to customers' anonymous text messages by sending a text. You've also been able to receive customer...
Read more »A few months ago, we got word that Google would be shutting down TalkBin, a customer feedback service similar to ours. TalkBin customers started migrating to...
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