New: Email Notification when a Survey is Completed
You asked for it, and we listened.
We've added a preference so that you can choose to receive an email when a customer completes your text-message survey.
How to get there
Log in and go to Preferences in the upper right corner. It used to be called Profile.
Once there, click Survey Preferences as seen below.
Check the "Notify by email" checkbox.
That's it!
Now as soon as a survey is completed (that you have access to view results for), you'll receive a link to the results.
Enjoy!
Handle Complaints Privately, in Real-Time
Get Anonymous Customer Feedback by Text Message
Our service allows your customers to send you anonymous feedback by text message, but you can still text them back and resolve problems before the customer leaves. It's completely private.
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