There's a saying about customer service suggesting that "You're only as good as your last transaction". In reality, you're really judged by your next "transaction", meaning...
Read more »Restaurants see a lot of loyalty programs: cards, apps, coupon systems, you name it. All have the goal of customer retention, thereby turning a one-time $15...
Read more »Thanx, which helps merchants identify, engage, and retain their best customers, today published "6 Critical Stats for Customer Loyalty," a 2014 retail and restaurant study highlighting...
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