At least, not easily. There are only 2 ways to remove or change a review:
- convince the original writer to remove or change it
- have it flagged as against Yelp's terms of service
That's it. There is no magic reputation management service, no number you can call, no secret midnight rendezvous to pass a grocery bag full of cash to a hidden face in a trench coat. You have little power to remove or change these reviews. That's just the way it is, sadly.
However, you can mitigate the impact of reviews in search engines. So when someone searches out your business on Google, Bing, or your favorite search engine, they are less likely to see that Yelp rating right on top. That's what most reputation management companies do, and it doesn't come cheap. Many businesses are spending thousands. The benefit is inconclusive.
Here's a thorough article on Squidoo that explains your total options: http://www.squidoo.com/can-you-remove-yelp-reviews
We are not Yelp, and cannot help you remove your business or reviews from Yelp. We are a customer feedback service.
At TalkToTheManager, we know you're doing the best you can, you're busy, and you don't have time to experiment with expensive, time-consuming "solutions". So we have something super-simple, quick, inexpensive and amazingly effective. Check us out.
Don't fight Yelp. You can make it work for you. Our service allows you to receive comments from customers by text message. Instead of customers writing negative comments about you in public (on Yelp), let them text you privately and anonymously, and you can text them back, but they'll never see your phone number. Check out TalkToTheManager, and start getting private feedback today, free for 30 days.